You're in court. The client calls the next firm.
Whoever calls a law firm has usually already decided to get help — the only question is where. Freya answers in under a second, takes the enquiry, books the first meeting into your calendar and only transfers when your rules say so. She never advises — she receives.
The numbers
- < 1 sec — response time — the first firm to answer is often the firm that gets the case
- 24/7 — many call outside office hours, when the situation is pressing
- EU — all data processed on servers in the EU — GDPR is the floor, not the ceiling
One missed call can be a whole case at your competitor. Count your own missed calls — how many were new clients, and what is your average case worth?
Why it pays for itself
The first firm to answer gets the case
Whoever calls has already decided to seek help — the only question is where. Freya makes sure the answer is you.
Intake without advice
She notes what the case is about, books the first meeting and refers everything substantive to you. She never assesses a case.
Confidentiality as a baseline
All data is processed on EU servers, and you decide what she asks and where messages land. The details are in the data processing agreement.
Questions we get
Does she give legal advice?
No, never. She takes the enquiry, notes what the case is about, books the first meeting and refers everything substantive to you. Her job is that the client is met — not that the case is assessed.
What about confidentiality?
All data is processed on servers in the EU, and GDPR is the baseline of the whole platform. You decide what she asks and where the messages land — details on our Trust page and in the DPA.
Can urgent matters get straight through?
Yes — you set the rules: which types of enquiry are transferred immediately, and which are booked or noted. She follows them consistently, including Friday at 4.55pm.